Compassionate, Professional Counselling & Therapy in Victoria BC
Looking for a counsellor in Victoria, BC? Waypoint is a counselling practice with Registered Clinical Counsellors, Registered Social Workers, and Canadian Certified Counsellors providing in-person and virtual sessions across Greater Victoria, Oak Bay, Saanich, Langford, Colwood and the Saanich Peninsula.
Two Ways to Get Started
Not sure who to see, or already have someone in mind? Either way works.
Choose Your Own Counsellor
Browse our team’s profiles and book a free 20-minute consultation directly with the counsellor you’re drawn to — a low-pressure way to see if it feels like the right fit before committing to sessions.
Let Us Help You Find a Fit
Tell us a bit about what you’re looking for — by phone, through our contact form, or with our short matching questionnaire — and our intake team will recommend a counsellor on staff suited to your needs, goals, and scheduling. You can still book a free 20-minute consultation to confirm the fit before your first full session.
Popular Counselling Services in Victoria
Our Victoria team supports clients with a wide range of concerns. A few of the services we’re most often asked about:
View All Counselling Services →
Finding the Right Counsellor
It can be hard to know where to start when it comes to finding a counsellor to work with. This is true especially for people who are seeking these services for the first time. Our goal is to make that process as smooth and simple as possible for you. Once you’ve contacted us, we will match you with someone who has the approach and skillsets to meet your unique needs.
At Waypoint Counselling Network, we believe that counselling should be a positive and effective experience for everyone, and we work hard to make that happen for our clients. We want to see you feeling healthy, hopeful, and successful, and that is what drives our passion for this work.
Why Clients Choose Waypoint in Victoria
Waypoint has supported clients across the Capital Region since 2014. Our Victoria counsellors are Registered Clinical Counsellors, Registered Social Workers, and Canadian Certified Counsellors, each registered with their respective professional college or association. We offer direct billing with many major insurance providers, free 20-minute consultations before you commit to ongoing sessions, and the flexibility to switch counsellors if the first match isn’t the right one.
Our Counsellors in Victoria
(available for in-person and online sessions)
Do you have a question? Please call or text us at (778) 535-4518 or complete our contact form
Frequently Asked Questions — Victoria Counselling
Do you offer in-person counselling in Victoria?
Yes. Many of our Victoria-based counsellors offer in-person sessions in addition to virtual appointments — availability varies by counsellor, so let us know your preference when you reach out or browse out local counsellors to see their offerings.
Do you serve Langford, Oak Bay, and the Saanich Peninsula?
Yes, our Victoria team works with clients throughout the Capital Region, including Langford, Oak Bay, Saanich, Colwood, and Sidney, both online and in person.
Can I use my extended health benefits for counselling in Victoria?
Most extended health plans cover sessions with a Registered Clinical Counsellor, Registered Social Worker, or Canadian Certified Counsellor. We offer direct billing with many providers — ask us when you book.
How do I book a free consultation with a Victoria counsellor?
Book online or contact us and we’ll set you up with a free 20-minute consultation with a counsellor on our team. If after your initial consult you don’t feel it’s the right fit, no problem. We get that finding the right fit is one of the most important components to your success, so you are welcome to book free consults with as many counsellors as it takes until you find someone that you feel a connection to.
If you’re in crisis, please reach out to one of the resources below.
This list is provided as a community resource and is separate from Waypoint’s counselling services.
Immediate & Emergency Support (24/7)
Last Updated July 2026
Emergency: If you or someone else is in immediate danger, call 911 or go to the nearest emergency department. Victoria residents can also go to Royal Jubilee Hospital Emergency for Psychiatric Emergency Services.
988 Suicide Crisis Helpline — Call or text 988. Free, 24/7, anywhere in Canada.
Vancouver Island Crisis Line — 1-888-494-3888. 24-hour crisis support, suicide assessment, and crisis intervention.
Mobile Crisis Response Team (PACT) — Call or text 250-818-2454. In-person crisis response in Victoria, 7:30am–12:30am daily.
Take the First Step
When someone makes the choice to pursue counselling services, we see that as an admirable show of strength and desire for positive change in your life. It can seem scary and take some courage at first, which is why we’re here to help you into a situation that you are happy with and can feel glad that you did it!
Reach out to us today to take the next step in finding the right counsellor in Victoria BC.
Victoria Head Office
Our Victoria counsellors see clients at offices throughout the Capital Region. This administrative address is where you can reach our team directly — for session locations, your counsellor will confirm details when you book.
Waypoint Counselling Network
1080 Meares St
Victoria, BC
V8V 3K5
Office Phone: (778) 535-4518
Email: info@waypointcounselling.ca
