Direct Billing is Available

ByAnne Fuller

More clients are requesting to use direct billing to access counselling. At Waypoint Counselling Network, we have worked hard to register with a growing list of insurance providers who allow for direct billing! These include the following larger companies:

  • Canada Life (including the Public Service plan)
  • Chamber of Commerce Group Insurance
  • Green Shield
  • Manulife Financial

A more detailed list can be found here: Direct Billing.

We can also use Autism Funding and the Metis Nation of BC. We are in the process of registering with Medavie Blue Cross (for Veteran Affairs Canada, RCMP, and Canadian Armed Forces

Unfortunately, some plans do not allow for direct billing, but we have reached out to them to change their policies. Plans that do not allow direct billing include Pacific Blue Cross, Sun Life, Desjardins Insurance, First Nations Health Authority, ICBC or the Crime Victim Assistance Program (CVAP).

Interested in using Direct Billing?

It’s easy! First contact us at info@waypointcounselling.ca or call/text at 778-535-4518 and provide us with your insurance details. We also need to know your annual maximum for counselling services. A valid credit card is required to be on your booking profile so we can use it in the event your plan does not cover 100% of the charge.

At Waypoint Counselling Network, we know that these uncertain economic times can be challenging and we work hard to make the process of finding a counsellor and paying for the help you need is as straight forward as possible.

Looking for a counsellor but not sure who to select? We know that the fit between you and your therapist is the number one predictor of successful outcomes. You can reach out to us by using our matching survey and we will respond recommending someone on our team who could be a good match. Or if you want to select your own counsellor, you can use our filters on the website to find what you are looking for.

Anne has been instrumental in helping to make Waypoint Counselling Network one of the most respected locally-owned mental health clinics in the area. She has helped match hundreds of clients to counsellors and follows up with them throughout their counselling journey. She is very knowledgeable about the challenges faced by clients in finding a counsellor that fits with their diverse needs and she knows that maintaining the momentum in the counselling is key. Before helping to create Waypoint over ten years ago, Anne was a senior public health nurse in First Nations communities and in East Vancouver and was a policy advisor for BC Government.